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<div class="SECT1">
<h1 class="SECT1"><a id="HELP-ONLINE" name="HELP-ONLINE">2.2 Online Help</a></h1>
<p>In addition to the documentation provided and installable with the Slackware Linux
Operating System, there are a vast multitude of online resources available for you to
learn from as well.</p>
<div class="SECT2">
<h2 class="SECT2"><a id="HELP-ONLINE-OFFICIAL" name="HELP-ONLINE-OFFICIAL">2.2.1 The
Official Website and Help Forums</a></h2>
<p><a href="http://www.slackware.com" target="_top">The Official Slackware
Website</a></p>
<p>The Official Slackware Linux website is sometimes out of date, but still contains
information relevant to the latest Slackware versions. At one time an active help forum
existed there before a horde of trolls, troublemakers, and whiners descended on the
forum. Maintaining the forum was beginning to be too much work, and so Pat shut it down.
One can find that old forum back up and running complete with searchable archives of the
old data at <a href="http://www.userlocal.com/phorum/"
target="_top">http://www.userlocal.com/phorum/</a>.</p>
<p>After the forums were taken down on <a href="http://slackware.com"
target="_top">http://slackware.com</a>, several other sites sprang up that offered forum
support for Slackware. After much thought, Pat chose to endorse <a
href="http://www.linuxquestions.org" target="_top">www.linuxquestions.org</a> as the official
forum for Slackware Linux.</p>
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<div class="SECT2">
<h2 class="SECT2"><a id="HELP-ONLINE-EMAIL" name="HELP-ONLINE-EMAIL">2.2.2 E-mail
Support</a></h2>
<p>Everyone who purchases an official CD set is entitled to free installation support via
e-mail from the developer. That having been said, please keep in mind that we, the
developers, (and a vast majority of users) of Slackware are of “The Old
School”. That means that we prefer to help those who have a sincere interest and
are willing to help themselves in the process. We will always do our best to help
everyone who emails us with support questions. However, Please check your documentation
and the website (especially the FAQs and maybe some of the forums listed below) before
e-mailing. You may get a faster answer that way, and the less e-mail we have to answer,
obviously the sooner we will be of assistance to those that need it.</p>
<p>The e-mail address for technical support is: <var
class="LITERAL">support@slackware.com</var>. Other e-mail addresses and contact
information are listed on the website.</p>
<div class="SECT3">
<h3 class="SECT3"><a id="AEN535" name="AEN535">2.2.2.1 Slackware Linux Project Mailing
Lists</a></h3>
<p>We have several mailing lists, available in digest and normal forms. Check the
instructions for how to subscribe.</p>
<p>To subscribe to a mailing list, email:</p>
<p><var class="LITERAL">majordomo@slackware.com</var></p>
<p>with the phrase “<var class="LITERAL">subscribe <var class="REPLACEABLE">[name
of list]</var></var>” in the body of the email. The list choices are described
below (use one the names below for the name of the list).</p>
<p>Archives of the mailing list can be found on Slackware's website at:</p>
<p><var class="LITERAL">http://slackware.com/lists/archive/</var></p>
<div class="VARIABLELIST">
<dl>
<dt><var class="LITERAL">slackware-announce</var></dt>
<dd>
<p>The <var class="LITERAL">slackware-announce</var> mailing list is for announcements of
new versions, major updates and other general information.</p>
</dd>
<dt><var class="LITERAL">slackware-security</var></dt>
<dd>
<p>The <var class="LITERAL">slackware-security</var> mailing list is for announcements
relating to security issues. Any exploits or other vulnerabilities directly pertaining to
Slackware will get posted to this list immediately.</p>
</dd>
</dl>
</div>
<p>These lists are also available in digest format. This means that you get one large
message per day instead of several messages throughout the day. Since the slackware
mailing lists do not allow users to post, and the lists are such low traffic, most users
find little advantage in the digest lists. Still, they are available if you want them by
subscribing to <var class="LITERAL">slackware-announce-digest</var> or <var
class="LITERAL">slackware-security-digest</var>.</p>
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<div class="SECT2">
<h2 class="SECT2"><a id="HELP-ONLINE-NONOFFICIAL" name="HELP-ONLINE-NONOFFICIAL">2.2.3
Non-Official Websites and Help Forums</a></h2>
<div class="SECT3">
<h3 class="SECT3"><a id="AEN571" name="AEN571">2.2.3.1 Websites</a></h3>
<div class="VARIABLELIST">
<dl>
<dt><a href="http://www.google.com" target="_top">Google</a></dt>
<dd>
<p>The Kung-Fu Master of Search Engines. When you absolutely, positively gotta find every
last kernel of information on a subject: Accept no substitutes.</p>
</dd>
<dt><a href="http://www.google.com/linux" target="_top">Google:Linux</a></dt>
<dd>
<p>Linux-Specific searches</p>
</dd>
<dt><a href="http://www.google.com/bsd" target="_top">Google:BSD</a></dt>
<dd>
<p>BSD-Specific searches. Slackware is so generic as a Unix work-a-like operating system
that one can as often as not find very detailed information that is almost 100% relevant
to Slackware here. Many times a BSD search reveals far more technical information than
the often PR-related Linux searches.</p>
</dd>
<dt><a href="http://groups.google.com" target="_top">Google:Groups</a></dt>
<dd>
<p>Search through decades of Usenet posts for your pearls of wisdom.</p>
</dd>
<dt><a href="http://userlocal.com" target="_top">http://userlocal.com</a></dt>
<dd>
<p>A virtual treasure-trove of knowledge, good advice, first-hand experience and
interesting articles. Often the first place you'll hear about new developments in the
world of Slackware.</p>
</dd>
</dl>
</div>
</div>
<div class="SECT3">
<h3 class="SECT3"><a id="AEN601" name="AEN601">2.2.3.2 Web-based Resources</a></h3>
<div class="VARIABLELIST">
<dl>
<dt><a href="http://www.linuxquestions.org/questions/forumdisplay.php?forumid=14"
target="_top">linuxquestions.org</a></dt>
<dd>
<p>The officially sanctioned web-forum for Slackware users.</p>
</dd>
<dt><a href="http://forums.linuxiso.org/viewforum.php?f=25" target="_top">LinuxISO.org
Slackware Forum</a></dt>
<dd>
<p>“A place to download and get help with Linux.”</p>
</dd>
<dt><a href="http://wombat.san-francisco.ca.us/perl/fom"
target="_top">alt.os.linux.slackware FAQ</a></dt>
<dd>
<p>Another FAQ</p>
</dd>
</dl>
</div>
</div>
<div class="SECT3">
<h3 class="SECT3"><a id="AEN620" name="AEN620">2.2.3.3 Usenet Groups (NNTP)</a></h3>
<p>Usenet has long been a place for geeks to gather and help one another. There are few
newsgroups dedicated to Slackware Linux, but they tend to be filled with very
knowledgeable people.</p>
<p><var class="LITERAL">alt.os.linux.slackware</var></p>
<p><var class="LITERAL">alt.os.linux.slackware</var>, better known as aols (not to be
confused with <span class="TRADEMARK">AOL</span>®!) is one of the most active places
to find technical help with Slackware problems. Like every Usenet newsgroup, a few
unhelpful participants (“trolls”) can mar the experience with constant
arguing. Learning to ignore the trolls and identifying the truly helpful people is key to
making the most of this resource.</p>
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